Policies & Information
Southern Maine B&B Gift Certificates
A Gift Certificate from the Inn at Tanglewood Hall makes a wonderful holiday, wedding, anniversary, or birthday present. Gift certificates are also a great way to express your gratitude towards that special employee. Gift certificates may be purchased with a credit card by phone or online by clicking the icon below. Be sure to note how you wish the TO and FROM sections to appear.
We require a one night’s stay or 50% deposit (whichever is larger) for each room to be processed at the time the reservation is made. This deposit shall apply to your last night(s) stay. (Non-contiguous dates are considered as separate reservations requiring individual deposits.) The balance is due upon your arrival at Check-in. Late Arrivals (after 6PM) will be charged the balance due that day to the card on file.
We accept MasterCard, Visa, Discover, American Express, and Cash. Prices are subject to Maine Lodging Tax of 9%. Our Inn at Tanglewood Hall Gift Certificates are also available for lodging redemption only, unless otherwise specified previously. We do accept BnBFinder.com Gift Certificates or Cards.
We are just a small B&B, so cancellations affect us dramatically. When we guarantee an accommodation we enter into a contract and lose the opportunity to reserve the room for others who wish to stay with us. Notice given 14 days (or more) prior to a room reservation will receive a full refund less a $25.00 credit card handling fee for each room cancelled. Cancellations within the 14-day period will incur a loss of deposit. Last minute cancellations or changes (within 5 days of the reservation) will be responsible for the entire reserved stay. We will try our best to rerent and will prorate refunds accordingly. Regretfully, we can not grant refunds for early departures or late arrivals or inclement weather (except winter), unless the Inn is closed. As we have no control over weather, extended family situations, guest illnesses, airline delays or flight cancellations, etc., our cancellation policies apply equally under those circumstances. For this reason we recommend purchasing trip insurance for your peace of mind. Travel insurance for a minimal fee is available at iTravelInsured.
We happily host guests for area weddings and events. For group reservations of three rooms or more, the balance is due 14 days prior to the reservation. We do not rent out our entire home (all six rooms) for group events.
Two Nights on Saturdays generally from May 15th through Veteran’s Day, also some Holidays. Please contact us for exceptions.
Between 3:00PM and 6:00PM only, unless special arrival arrangements have been confirmed with advance notice.
Anytime before 11AM.
Due to Fire Safety Code our rooms are intended for 2 persons only, with the exception of the Cottage Rose Suite which allows 1 additional person ($25).
Twelve and over preferred. We offer a quiet peaceful retreat for all of our guests. We have been honored to host many wonderful kids here. However, we do ask all parents to thoughtfully evaluate their children’s personal supervisory needs before considering this inn. It is not child-proofed for their safety and there are many fragile collections and antiques throughout the inn.
We do not accept pets.
Registered Guests Only
Due to the intimacy of the inn and overall security, only Registered Guests are allowed in our home unless prior permission has been obtained. Our front door is locked at all times.
No Smoking or Candles
All rooms are non-smoking (of any kind) in ordinance with Maine State law. Smoking is permitted only in outside areas 25 feet from any building per Maine State law, a $500 charge will be charged to your card on file for smoking of any sort in our rooms or on porches. Due to fire and insurance codes the burning of candles or incense is also prohibited for the safety of all.
No Facial or Body Bleaching Products
We use upscale coordinating colored sheets in our rooms that will be damaged by products that contain bleaching agents. Please do not use while staying with us. Bleached or damaged sheets, pillowcases or towels will result in a charge for the replacement of the entire set.
Our 1880s circular driveway offers limited parking to accommodate our six rooms. If you plan to drive more than one vehicle, please notify us ahead of time.
All rates are subject to change without notice. Rates are only guaranteed for deposited reservations.